By Email
Our maximum response time to most customer service enquiries is 24 hours. During our normal business hours, however, we make every attempt to respond to customer inquiries within 4 - 12 hours.
sales@theplayingmantis.co.nz or sales@theplayingmantis.com.au - with questions about orders or products, comments or problems with the The Playing Mantis website.
Sales and Service
Our customer service department is open Monday through Friday from 9.00 AM - 3:00 PM (NZDT)
0800 758 748 - Free phone number within NZ for new orders, catalog requests and customer service enquiries
1 300 789 283 - Local call within Australia for new orders, catalog requests and customer service enquiries
+64 21 224 5925 - For all other international calls
+64 (0)9 420 4387 - Our 24hr fax number
Sale Representatives:
For VIC and TAS - Lina Filardo. T: 0417 379 327 E: lina@sugacoat.com.au
For New Zealand North Island: Kim Piper E: kpa@xtra.co.nz T: 0274 101 630
For New Zealand South Island: Tracie Bessant: E: t.bessant@xtra.co.nz T: 021 160 5656
Call us via Skype (plush.toys.nz)
Mail Correspondence
PO Box 152, Kaukapakapa, Auckland, 0843, New Zealand
Enquiry Form